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FAQs and Troubleshooting

Find answers to common questions and solutions to common issues.

Common Questions

  1. Why is my data not loading?
    • Ensure your internet connection is stable.
    • Check if the data format is supported.
  2. How do I reset the tutorial?
    • Click the Reset Tutorial button in the top-right corner of the application.
  3. How do I contact support?
    • Use the Support icon in the bottom-left corner of the application.

For further assistance, contact our support team at support@terraeye.com.